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Contact Us
USA: 866-558-9828
Outside USA: 212-868-0688


New York City Office
Empire State Building
350 Fifth Ave, Ste.5945
New York, NY 10118

Garden City Long Island NOC
Network Operations Center
Garden City, NY 11530

Mailing Address
PO Box 8157
Garden City, NY 11530

Welcome to Help Desk and Support Center!
You have come to the right place for:
Email Support
Server Support
Website Changes
Desktop Repair
Server Repair
Computer Tune Ups
Software Installation
Hardware Installation
Printer Driver Installation
Parental Software Installation
Network Solutions
Wireless Networks
Remote Diagnostic Software

      This site is for businesses and home users that need technical assistance with their wired and wireless networking needs, server setups/maintenance, desktop computer repairs/maintenance, software installations, database maintenance, website and email support as well as troubleshooting all related issues. We'll help you with almost anything that uses a computer or connects to the internet.
     We also offer online remote computer repair on your computer without ever entering your home or business, and without you needing to carry your computer to our site. We can repair your computer over the internet while you watch! Our remote computer repair is the fastest, simplest, and most inexpensive solution for most computer issues.
     Ultratek responds to general support tickets on a first-come, first-serve basis, usually within 24 hours. Existing MJJT Consultants and Ultratek clients receive priority service.

Opening a Support Ticket

To open a support ticket, click the Open a Ticket link and select the type of issue you are reporting. Fill out the appropriate form in detail and submit it to Ultratek.

Emergency Support

If your issue is urgent, open a support ticket then call us at 866-558-9828 to let us know you require immediate attention.



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